FlameFix

Dreamsoft Technologies India

About this app

FlameFix helps customers, technicians, and admins manage LPG and gas service work from one mobile app. Create service complaints in minutes, choose your service type, schedule a preferred slot, track ticket progress, manage AMC plans, and review payment status without phone-call follow-up.

Customers can use FlameFix to raise complaints for common gas service issues, add and manage service addresses, view open and closed tickets, renew or activate AMC plans, and complete payment flow using UPI.

Operational teams can use FlameFix to monitor ticket load, view alerts, review pending payments, track collections, and follow day-to-day service performance from role-based dashboards.

Key features:

- Create complaints with service and issue selection
- Choose normal or urgent service based on availability
- Schedule service for now, today, or tomorrow
- Attach photos during complaint creation
- Manage service addresses
- Track open and closed tickets
- View payment amount and payment status
- Manage AMC plans and renewals
- Monitor AMC expiry and coverage
- Review collection entries and payment summaries
- Use dashboards and alerts for service operations

FlameFix is designed to keep service requests organized, visible, and easier to complete for both customers and field teams.

What’s new

Version 2.4.3