Qwaiting – For Customers

Stellen Infotech Group

About this app

Say goodbye to standing in endless lines. With Qwaiting’s customer app, users can generate their token number instantly, safely, and securely. After registering themselves, customers are required to select an option or department they want to visit.

The app will generate a ticket number displaying their wait time or other important information, which lets people wait conveniently from anywhere - No physical visits, no waiting.

Instead of standing in crowded waiting areas, customers can:

Join queues remotely by selecting from service options, receive a digital token, and track progress in real time.

Wait remotely and receive notifications, alert them when it’s their turn, freeing them to use their time more productively.

Enjoy a contactless service experience while keeping the process simple, safe, and convenient.

For businesses, it simplifies queuing and transforms operations by:

Reducing manual queue handling by minimizing staff involvement in line management and redirecting efforts toward higher-value tasks.

Automating call-ups and real-time updates streamlines workflows across departments.

Reducing customer walkaways and no-shows by up to 50% with proactive alerts and smooth service delivery.

From hospitals and banks to retail stores and government offices, the system adapts to diverse service environments.

How It Works:

Select an option from the services required

A secure digital token is generated

They track queue status in real-time.

Notifications alert them when it’s their turn to be served.

Qwaiting QR combines convenience for customers with efficiency for enterprises—helping organizations deliver faster, safer, and smarter service.

Install now and experience the future of contactless queuing.

What’s new

Bug Fixes and Enhanced User Experience