RabtCRM

Social Web

About this app

RabtCRM is an AI-powered customer conversation management platform that brings all your messaging channels together in one unified inbox. Respond to customers, collaborate with your team, and close deals — from anywhere.

Key Features:

• Unified Inbox — View and reply to all customer conversations from multiple messaging channels in a single inbox. No more switching between apps.

• AI-Powered Reply Tools — Draft smarter replies with AI Suggest, summarize conversations, change message tone, fix spelling, improve clarity, and translate messages in 15 languages — all from the chat composer.

• Real-Time Notifications — Get instant push notifications for new messages so you can respond quickly and never miss a lead.

• Team Collaboration — Assign conversations to team members, add internal notes for context, and route chats by department. Role-based permissions keep your team organized.

• Auto-Translation — Overcome language barriers with real-time incoming and outgoing message translation. Supports 15 languages including Arabic, English, French, Turkish, and more.

• Contact Management — Organize customers with tags, funnel stages, custom fields, and notes. Track every interaction in one place.

• Campaigns — Send template messages to multiple contacts at once. Schedule campaigns and track delivery status.

• Multi-Channel Support — Connect multiple messaging accounts and manage them all from one app. Each channel keeps its own conversation history and agent assignment.

• Multilingual Interface — Full Arabic and English support with right-to-left (RTL) layout. Choose your language on first launch.

• Secure — Token-based authentication, role-based access control, and encrypted storage keep your data safe.

RabtCRM is built for businesses that communicate with customers over messaging platforms. Whether you run a small business, manage a sales team, or lead a customer support department — RabtCRM keeps your conversations organized and your team productive.

Visit rabtcrm.com to create your account and connect your messaging channels.

What’s new

First release of the RabtCRM mobile app.
• Unified inbox for all messaging channels
• AI-powered reply tools (suggest, summarize, translate, tone)
• Instant push notifications for new messages
• Auto-translate in 15 languages
• Full Arabic and English support
• Contact management and campaigns