RAC Auto

Truist Financial Corporation

About this app

Manage your RAC loan accounts, view scheduled payments and paperless statements and make payments with your debit card, credit card or bank account. Plus, built-in tools and calculators can help you take control of your financial planning.

SECURITY & PROTECTION
Change your password
Reset your security questions
RAC uses advanced encryption technology
Your complete account numbers are never transmitted

PAYMENTS
Submit a payment using a debit card, credit card or bank account
Make a promise to pay
See payment history
View scheduled payments
Access paperless statements

CONTACT US
Call or fill out the contact us form
Access FAQ

OTHER TOOLS & FEATURES
Use calculators to help with your financial planning
Watch videos about financial education

GETTING STARTED
Activate your web account to get a username and password
Download the app on a device with Android version 5 or higher

SUPPORT
Contact RAC at 877-722-7299

RAC does not charge fees to download or use the RAC Auto app. Your mobile carrier may charge for text messaging and web access services. Check with your carrier for information about its fees.

© 2025, Regional Acceptance Corporation. All rights reserved.

Ratings and reviews

its slow, refreshes at random points, and doesn't accurately display when a payment is due, nor is it particularly intuitive when my payments have gone through as it commonly says my payment didn't work despite it later appearing as being scheduled on the correct date, not the worst thing in the world but its easy to get anxiety over it either not charging you on time or charging you multiple times, I want to give you my money, the least you can do is make it intuitive to do so

the app won't process payments correctly, and they are no help making payments over the phone. It's like they want to make payments impossible. I have submitted the information for autopay countless times. It shows a green check mark and says it was sent. But then they dont take payments out still. So I got a late fee my first month because their system does not work. Now, I'm trying to set up a one-time payment. But the system, of course, will not take it.

OK so I am enrolled in paperless statements but my statements don't get sent to my email. All I get is emailed payment confirmations, but no actual statements which I like to have for records. In addition to that they don't get consistently uploaded into the app. Plus my "Amount Due," is forever changing and not accurate to what I was told I was gonna pay, and then when I call support they tell me my payment amount is different. So I'm not sure what's going on in with this app.

What’s new

Bug fixes and improvements