RAC Auto

Truist Financial Corporation

About this app

Manage your RAC loan accounts, view scheduled payments and paperless statements and make payments with your debit card, credit card or bank account. Plus, built-in tools and calculators can help you take control of your financial planning.

SECURITY & PROTECTION
Change your password
Reset your security questions
RAC uses advanced encryption technology
Your complete account numbers are never transmitted

PAYMENTS
Submit a payment using a debit card, credit card or bank account
Make a promise to pay
See payment history
View scheduled payments
Access paperless statements

CONTACT US
Call or fill out the contact us form
Access FAQ

OTHER TOOLS & FEATURES
Use calculators to help with your financial planning
Watch videos about financial education

GETTING STARTED
Activate your web account to get a username and password
Download the app on a device with Android version 5 or higher

SUPPORT
Contact RAC at 877-722-7299

RAC does not charge fees to download or use the RAC Auto app. Your mobile carrier may charge for text messaging and web access services. Check with your carrier for information about its fees.

© 2025, Regional Acceptance Corporation. All rights reserved.

Ratings and reviews

I can't sign in & have NEVER been ABLE to sign in sadly. Password + screen name are correct... that goes through. Then a page comes up where u have to agree to the terms/services. I agree but then... every... single... time... an error message pops up in a red box at top of screen. Been doing this since I downloaded the app a few months ago. I tried on 3 diff phones and a Chromebook. I can sign in just fine on the payment portal website. There is something wrong w the app.

The app was fine at first, and then in the last year, I kept getting an error when trying to make my payment. It just says that it's not available at this time and to try again later. The weird thing is that my payment still goes through. A few other functions don't seem to work through the app, but I'm sure it would be available if I went online.

the app won't process payments correctly, and they are no help making payments over the phone. It's like they want to make payments impossible. I have submitted the information for autopay countless times. It shows a green check mark and says it was sent. But then they dont take payments out still. So I got a late fee my first month because their system does not work. Now, I'm trying to set up a one-time payment. But the system, of course, will not take it.

What’s new

Bug fixes and improvements