SmartCare

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In-app purchases

About this app

① Smart Care (Flat-Price Coating Service)
Smart Care is a service that allows you to receive smartphone glass coating once every three months.
■ Service Details
For a monthly fee of ¥550, you can receive smartphone glass coating once every three months.
Our staff will carefully apply the coating using a specialized coating agent.
Compatible with both iPhone and Android.
No additional charge.
This is a worry-free plan that allows you to receive coatings at any time.
Even if the coating fades with use,
you can reapply it as many times as you like at no additional cost.
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② Smart Support (Unlimited Smartphone Operation Lessons)
Smart Support is a flat-rate support service for those who are unsure about using their smartphones or apps.
Even beginners and seniors can use it with peace of mind.
■ Service Details
Unlimited smartphone operation instructions (unlimited use).
Support for using apps such as LINE, Instagram, and email.
Guidance on backing up photos, contacts, and data.
Security/spam prevention advice.
Consultations are available at any time, with approximately 15 minutes per session.
No additional charge.
"I don't really understand smartphones..."
"I want help setting up apps."
We're always here to help with any concerns you may have.
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③ Smart Device (Device Trouble Support)
Smart Device is a support service that provides guidance and support until you can resume use when you experience problems with your smartphone.
■ Service Details
When a device problem occurs, we will monitor the situation and provide support until you can resume use.
Store staff will provide thorough support tailored to your environment.
We also provide comprehensive support for in-store malfunctions and configuration issues.
■ Notes
Support may not be available depending on the type of malfunction.
This is not a warranty, compensation, or insurance service.
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④ Smart Device S (Advanced Smart Device Plan)
Smart Device S is a support plan that offers even more comprehensive support than the Smart Device plan (③).
It provides even more robust coverage for concerns when device problems occur.
■ Service Details
Priority support when a problem occurs
Wide range of support options depending on the situation
Support for rapid resumption of use
■ Notes
Support may not be available depending on the type of malfunction.
This service is not a warranty, compensation, or insurance.

What you can do with the SmartCare app
Check all your current service contract information in one place
Easily check support options
Guide to available stores
Check your service usage history
Make reservations for in-person support (available at participating stores only)

Reliable Support System
SmartCare is a "smartphone support app you can rely on when you need it."
From those unfamiliar with smartphones to everyday users,
we provide a safe and secure smartphone environment.

★ Recommended for
Those who are unsure about using their smartphone
Those who want regular smartphone coating
Those who are worried about sudden device problems
Those who are not good at data management or settings
Those who want the peace of mind of knowing they can consult with us at any time