Rakia is the business phone system for small teams. Give your business one or more real phone numbers, assign teammates to each line, and handle every call and text from a shared inbox.
CALLS
• Ring every assigned teammate at once; whoever picks up first takes the call
• Call waiting, mute, speaker, and in-call keypad
• Voicemail with transcripts, per-line greetings, business hours, and after-hours routing
• Call recording per line
TEXTS
• Send and receive SMS and MMS: photos, videos, voice messages, contact cards, PDFs
• See exactly which teammate sent each message and answered each call
• Templates for quick replies, delivery status on every message
• Customer opt-out (STOP) handled automatically
TEAM
• Multiple phone numbers per business, each with its own team assignment
• Shared contacts across the whole team
• Owners and admins manage lines, members, greetings, and auto-replies
Rakia is for teams whose account has been set up by their organization. If you don't have an account yet, ask your administrator for an invite.
Team phone & shared inbox. Call and text from your business lines together.