R-Mall Manager

Ramadhan Store Official

About this app

Take control of your online business with R-Mall Manager, the official store administration and management tool for the R-Mall (Ramadhan Mall) e-commerce ecosystem. Designed specifically for store owners, vendors, and administrators, this app lets you run your business seamlessly from anywhere, at any time.
Whether you are adding new products, tracking sales, updating order statuses, or communicating with customers, R-Mall Manager puts all the power of a desktop dashboard right into the palm of your hand.
Key Features:
📦 Comprehensive Product Management
• Quickly add and update simple or variable products.
• Organize products by category, brand, and tags to maximize search visibility.
• Manage stock levels at either the product level or variant level (In-Stock, Low Stock, Out of Stock warnings).
• Add technical specifications, attributes, tax settings, warranty details, and return policies.
• Supports both Physical products and Digital goods (with secure file attachment/download links).
• Upload product media including main images, gallery photos, and Vimeo/YouTube video links.
🚚 Effortless Order & Logistics Tracking
• Monitor order lifecycles: mark orders as Processed, Shipped, Delivered, Cancelled, or Returned.
• Assign delivery personnel to orders for efficient dispatching.
• Update order tracking details including Courier Agency, Tracking ID, and tracking URLs.
• Download and view attachments, invoices, or customer prescriptions directly from the app.
💼 Wallet, Cash Collection & Financials
• Track cash collection histories for COD (Cash on Delivery) shipments.
• Access a detailed ledger of your wallet transactions.
• Easily submit and track withdrawal requests with secure bank detail configuration.
💬 Built-in Customer Support & Engagement
• Manage and resolve customer service tickets on the fly.
• Engage in real-time chat with customers to answer queries and boost conversion rates.
• Send push notifications to keep customers updated on their orders.
🌐 Multilingual Capabilities
Connect with your team and operate globally. R-Mall Manager supports multiple languages including:
• English
• Indonesian (Bahasa Indonesia)
• Hindi
• Chinese
• Spanish
• Arabic
• Russian
• Japanese
• German
Streamline your daily store operations, minimize fulfillment delays, and keep your customers satisfied. Download R-Mall Manager today and elevate your store management!