We as a trade as disgraced by rated people company we pay you alot of money for job leads for some jobs it is not possible to contact clients we follow procedure to report leads and request refunds on leads, it is not the tradesman fault for not being able to contact client but we are being penalised because to many request are being made for report and refunds it's not out bloody fault we pay you out money for a lead of the lead turn out to be no good we should expect to get out money back in full but no you dont get refunds ratedpwople keep your money so you have no choice but to spend it on another job tradesmen plese use other means dont pay ratedpeople
Over priced leads.
Needs to be fairer Firstly- there is now no map view on the app, and the map view won't select jobs on Chrome (HTC desire). While I have found this app/site very useful for finding work, I feel that the developers have given all the benefits to the clients. The trades have to pay and put in hours of quoting and consulting work in with no guarantee of work. It is unfair that trades are still charged even if they don't get any return. It isnt mandatory for clients to rate you, and finding out how seems deliberately obscure.
Poor information Not enough information about works from customers to make an informed decision and be able to quote. If a job is of a fairly low value and I have to travel to it, I'm not going to travel twice to it just to see it and will quote over the phone based on the information in the lead. Sadly with most leads, I'm unable to do this. Also I used to be able to print out the job sheet for my folder direct from the app. Please restore this. There are duplicate leads too. Surely RP can watch for these and delete one.
I DELETED MYSELF OFF IT!, waste money and the customer service is a joke, very rude. Leads are over priced and same jobs but different prices for same budget? Having everyone's pants down, they earn millions but still continue to drain everyone's pockets.
Up until now I have made a decent living from rated. I am a multi skilled tradesman. I currently do a lot of roof work. I use every bit of information given to me prior to purchasing a job. You have removed the full postcode. Because of this I purchase less jobs.Because of a few chancers abusing the system you have used a "mallet to crack a nut".The management who have made that daft decision have upset the honest majority. No doubt you will give the usual generic reply.