Despite having several residence addresses registered with this app, the app is location based so an alert will only be received if you are within 25 miles of the location of the alert. A lot of people will commute further than that so they won't get any alerts pertinent to their home simply because they are outside of 25 miles. This doesn't make any sense. Alerts should be received for any addresses registered regardless of current physical location!!
7 people found this review helpful
March 13, 2023
Thanks for the feedback. We are always looking to improve the app. We'd love to connect with you to get more detail about your alerting needs so please feel free to reach out to email@example.com.
I like smart 911, but this app needs a lot of work. The app is none responsive when trying to update information. It just brings me back to account page. I contactsd the developer and they responded with the instructions on how to update information and photos. I already know how to do that. I sent them a screen record of what is happening and did not get a response. I ended using the website instead to update our profiles.
14 people found this review helpful
January 24, 2023
Thanks for the feedback! We are actively working to improve the responsiveness and overall experience including the profile issue. Keep an eye out for an update soon. Also, please feel free to reach out to our tech support team with any other concerns or questions: firstname.lastname@example.org
RJ Cormack (Fireguy)
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The app won't even launch, just a warning pop up it force closed. Smart911 is still very important, but it's faster and easier to register on the website. We all need Smart911 so Dispatch Centers aren't stuck waiting to triangulate your location with cell-towers. Now rescue can find you quickly, after you enter your address, phone number, vehicles, and family (children), etc so they know exactly where you need help if worst case scenario happens and you can't talk or no time to ask for help.
23 people found this review helpful
January 10, 2023
Thanks for the feedback. We would love to gather more info to help improve. Feel free to send us a note at email@example.com.