Ravi CRM

Apex Software Ltda

About this app

Ravi CRM is the app that combines WhatsApp customer service with an AI agent and a complete CRM—all in one place. The AI ​​answers your customers for you, and every conversation becomes a sales opportunity, with a sales funnel, negotiations, and follow-ups always at hand.

No more answering customers one by one and losing sales due to lack of follow-up. Ravi's AI agent understands the question, responds in your company's tone, and works 24/7. Your team monitors everything in real time, takes over the conversation whenever they want, and moves each negotiation through the funnel until it closes.

KEY FEATURES

• Unified inbox — all your company's WhatsApp conversations, organized in one place, with colored labels and quick search
• 24/7 AI agent — answers questions, schedules, and orders in your brand's tone, without waiting for anyone to be available
• Sales CRM — visual funnel with stages, negotiations per contact, and tracking of each opportunity from first contact to closing
• Tasks and follow-ups — never forget to follow up on a conversation; Schedule the next step and receive the reminder at the right time
• You're in control — pause the agent, take over the conversation, or reactivate whenever you want, all with one tap
• Full chat — text, audio, image, and video, just like on WhatsApp
• Teamwork — transfer the conversation to the right person and see who is responsible for each interaction and each negotiation
• Customer context — contact, tags, interaction history, and negotiations always at hand
• Real-time notifications — know instantly when a customer responds or needs you

WHO IT'S FOR

Made for teams that sell and support via WhatsApp and want to scale without losing the human touch or letting opportunities go cold — the AI ​​agent handles the volume, the CRM handles the follow-up, and the team takes care of what matters.

This app requires a Ravi CRM workspace account already set up by your company. Don't have one yet? Talk to the Ravi CRM team.

What’s new

Primeira versão do Ravi CRM 🎉

• Atendimento no WhatsApp com agente de IA que responde por você 24h
• Caixa de entrada unificada com etiquetas e busca
• CRM de vendas: funil, negociações e follow-ups por contato
• Assuma a conversa a qualquer momento, em um toque
• Chat completo: texto, áudio, imagem e vídeo
• Notificações em tempo real