Terrible app. Terrible desktop. Terrible all the way around. I can't believe they're actually charging for this. What a joke. Hell it's so bad that even trying to agree to terms of service doesn't work. My company will definitely seek out alternative options.
The idea and depth is great but the execution is terrible. This might be the least user friendly app I've ever used. There is no way to turn off features and skip over things you don't need. The client creation with multiple contacts and multiple addresses is extremely complicated and frustrating. The company gives you a free trial period but it all but useless because the program is so extremely convoluted and complicated to navigate that you can't really get a feel for anything without some training. Unfortunately, you only get this training by paying the highest monthly fee that I've seen for this plus an additional "start-up" fee.
Overall does great job of tracking jobs, scheduling, invoices, etc. But mapping service is limited. But happy overall
#1 in murdering batteries
Tony was great to work with.
Wonderful customer training!! Paul was very helpful with my QBO integration!
Added the ability to view history by Service address.
Added the ability to search by Quote number.
Added a re-invoice prompt if a Work Order had been previously Invoiced.
Added the same modality of creating a Quote from a Work Order as it functions on the Portal.
Improved the method on how the total tax was calculated for Invoices.
Improved the error validation method for when a Quote is created in Offline mode.
Improved GPS tracking functionality.
Improved the Synchronization method.