RazorSync Mobile Field Service

310 reviews
Content rating
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About this app

RazorSync is a powerful yet easy-to-use cloud software and mobile app that streamlines the business operations of your field service business. With RazorSync, you can manage customers, schedule and dispatch workers, invoice and much more — all from your Android smartphone and tablet or desktop Internet browser.

** American Business Awards 2013 Gold Winner — Integrated Mobile Experience based on user experience and functionality. **

RazorSync connects your office and field workers, giving you tighter control over customer management, cash flow and employees in the field. All your data is stored in the cloud, so it’s always available from wherever you are.

With 4 pricing Packages to choose from, it’s the most affordably flexible mobile field service software solution you’ll find with all the features you need. No contracts. No hidden fees. No worries. All users start with a FREE, full-access trial.

RazorSync was built from the ground up for service businesses like yours. RazorSync works well for HVAC, Plumbing, Electrical, Handyman, Landscaping, Repair, Pest Control, Cleaning and many other service-based businesses.

RazorSync’s powerful features include:

• Scheduling and Dispatching — Intuitive drag-and-drop job scheduling makes it easy to schedule jobs and fill in openings in your workers’ schedules.

• Location Tracking — The onscreen map helps you find the closest worker, so you can schedule service quickly, reduce fuel expenses, and resolve customer needs fast.

• Automatic Communication — Automatically notify field workers and customers via text message and email when a job is assigned or appointment is updated.

• Mobile Invoicing — Start your pay cycle sooner by generating and sending professional-looking, branded invoices before you leave the customer’s location.

• QuickBooks Integration — RazorSync seamlessly integrates with QuickBooks Online and Desktop, eliminating paper work and double entry.

• Attachments — Attach any type of file—text documents, PDFs, photos, videos, signature captures and more—to service requests, work orders and customers for your reference in the field.

• Signature Capture — Capture customer signatures to approve service completion prior to leaving the job site.

• Quotes and Estimates — Create quotes and estimates from the field and email it to the customer with one touch.

• Service Forms — Eliminate paperwork and capture the important information you need, directly on your smart device.

• Recurring Jobs — For customers with weekly, biweekly or monthly needs, scheduling recurring appointments is simple and requires a single, one-time entry.

• Google Calendar — RazorSync effortlessly integrates with your Google Calendar, so your calendar is always up to date.

• Driving Directions — Arrive on time and save on fuel with in-app driving directions† that give your field workers the best route to the job site.

• Payroll Management — Clock in and clock out with the tap of a finger. RazorSync’s payroll report details employee hours and locations for accurate payroll spending.

• Tasks — Need to pick up a new tool or drop off something for repair? Assign small tasks like this to workers when they have free time in their schedule.

• Dashboard — Gain insight and learn how to get the most of your day with a quick summary of your business operations.

• Non-priority Jobs — For service that isn’t urgent, RazorSync lets you assign work with an open deadline, allowing field workers to get to it when time is available.

• And much more!
Schedule more jobs, get paid faster and enhance customer communication — all with RazorSync!
Visit http://www.RazorSync.com for more information and to schedule your FREE, full-access trial.

†Continued use of GPS can dramatically decrease batter life.
Updated on
Aug 29, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

293 reviews
erik gallagher
January 15, 2024
Used this app for years with constant problems. Debated leaving it many times. Finally going to take the step back and return to the better ways and better days before I signed up for this service. If you're wanting to try something new, don't get mixed into this. If you do try this out, be ready with excedrin, backing things up, password resets quarterly with bullet point dots covering the current and the new and the confirm password, taking screen shots, hiking prices, hidden fees, etc etc...
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Jay Buelvas
April 4, 2022
Been using them for many years now. Support is very responsive when needed. Have not experienced Sync issues that others have. Love that it can be customized to fit your business. I run an appliance repair business and if you take the time to setup how you want it, the system is great! Nothing is perfect but this gets the job done very well compared to other mobile field apps and services.
7 people found this review helpful
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May 5, 2022
Thank you Jay for your review! Don't hesitate to reach out to our support team if you ever need anything.
Nicholas Basile
February 22, 2021
Very responsive customer service, willing to take on any issues we report with service; RS is very comprehensive in their service which makes them ideal for our tracking of work from start to finish. The app does not work as designed, however, as the GPS tracking has issues making it useless in our experience in most cases and requires too much troubleshooting. I have already discussed this on the phone with RS -- there is no solution to this, sadly. Please see my latest email sent to you.Thanks
9 people found this review helpful
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February 22, 2021
Thank you for your feedback Nicholas. We are sorry to hear that the GPS is not working the way you would like it too. Please give us a call so we can discuss the issues you are having with it. 877-675-4395 option 2

App support