I could not even pass the verification stage, despite providing valid UK passport and having a perfect credit record. I asked why this was, and they said they couldn't provide details. How bizarre - if they needed any extra information, I could have given it to them. Support were useless.
It was taking too long to enter my DOB! No option to simply enter.. You have to scroll back month by month.. And when you are born in 1980 that's a long scroll!... Ahhh.. Apologies..
Can't register says invalid phone number
Simply not working. Downloaded the new app and it just won't load, showing splash screen consistently with no error message at all.
Worked well initially. Now the app refuses to run. Worked well initially and I found it quite useful to have duel currency accounts. It could never print statements though. Now the app closes with an error after starting, even after reinstalling. Same result on another phone. Support don't seem too bothered about it. Luckily, I'd transferred nearly all my money out earlier.
App OK, Service terrible/non-existant On the face of it, a service that could really do a lot. But the reality is that bank transactions and timelines are not respected, customer service is zero, and even basic things like Fire to Fire account transfers are not that smooth. I would think twice before opening an account. I would not presently recommend this service to anyone!
Bugs Fixes and Improvements
Verify your account to order your new Fire Debit MasterCard and you'll be able to spend your money anywhere you see the MasterCard logo - Online, in stores and at the ATM.
MyChoice Card is a comprehensive application exclusive to MyChoice cardholders.
New mobile App is secure and fast tool to manage ePayments e-Wallet and cards