
Brock Heller
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Doesn't pair with Third Reality switches. Just says "no device found" over and over again. If I resolve the problem I will update this. If not, I've returned the devices. Update: Reached out to support, and they recommended I reset the hub. The reset button didn't work, but I unplugged the hub and deleted it from the app. I then re-paired the hub and the switches successfully. However, this app does not provide any troubleshooting; I'm updating my 1-star to 3-star.
5 people found this review helpful

A Google user
Based upon other reviews from today, I am not the only one having an issue with the app (and therefore hardware). I can't log into the app, reset my password, or create a new account, which means my switches are now useless, as my Google home cannot communicate with it. This is a bummer, especially after it's worked without issue for about 2 months. Hope there's a fix soon.
5 people found this review helpful
Third Reality, Inc.
March 19, 2020
Thank you for choosing Third Reality products, please contact us at info@3reality.com for further assistance.

Jan Hess
What is the reason to download, it has to use another to install anyway. And even then it can't find my devices. Another big beautiful why bother.