Rebytes Desk

Rebytes LLC

About this app

Rebytes Desk is the clinic front desk on your phone.

It is a staff tool for clinics that use the Rebytes clinic platform. Agents sign in with their clinic id and their usual credentials (the same ones as the web console) and get the whole conversation in one place.

WHAT YOU CAN DO

• Answer WhatsApp patients from one inbox, with search, filters and tags
• See unread chats and chats still waiting for a reply at a glance, sorted newest or longest waiting
• See who you are talking to: the patient's record, date of birth, past visits, usual doctor and outstanding balance, from the clinic's own system
• Book, confirm and cancel appointments against the clinic's real availability
• Create a patient file or a lead when a number is not on record yet
• Create an invoice and record a payment in the clinic's own accounting system
• Send photos and documents: prep sheets, maps, receipts
• Run WhatsApp campaigns to patient groups (clinic admins)
• Get an alert when a conversation has gone unanswered past an interval you choose

BUILT FOR A CLINIC PHONE

• Locks behind your fingerprint, face or screen lock when the app has been idle, so a phone left on a reception desk does not show patient records
• Covers patient data when the app goes to the background
• Nothing is stored on the device beyond the running session; the only credential kept is a session token, in the Android Keystore
• Works in light and dark, in English and Arabic

NOT A PATIENT APP

Rebytes Desk is for clinic staff. It makes no medical claims and offers no diagnosis, dosage or treatment guidance. Patient data is retrieved live from the clinic's own system and is not sold, shared or used for advertising.

An active Rebytes clinic platform subscription and an agent account provided by your clinic administrator are required.

What’s new

First Android release of Rebytes Desk: the WhatsApp inbox, patient records, bookings, invoices and campaigns for clinic staff.