Mark Spencer
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Simple VPN which just works with no bells and whistles. If you need a VPN which can be launched and connected to its server to choose the needed country, in a countries with strong governmental VPN filters like Russia - this VPN would really help, unlike with ProtonVPN or Express VPN. And there's no ads in the app since its paid. Keep it up, guys! Thanks
8 people found this review helpful
Private Network Labs LLC
April 15, 2023
Большое спасибо за оценку!
Sebastián -
You are lucky if it works, but if you have any problems, the support team is unhelpful. In my case, it works on Android. On Windows it freezes the system. Support told me the wrong cause twice and finally gave me a pat answer that implied: "Actually, we do not know why the problem occurs (but we checked the logs, so it must be one of your Windows applications!) Reinstalling Windows will definitely help!... Also, they denied refund request justifying it as their "anti-laundering measures"...
Private Network Labs LLC
May 4, 2024
The issue lies with a third-party app on your Windows, disrupting the VPN. These may include antivirus software, firewalls, or other VPNs. While we can't name specific apps, this is likely the cause.
You can verify this by the fact that the Android app works correctly.
Also, you can verify this by installing the application on a clean Windows.
Crystal Paws
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One of the best VPN services for use while in Russia. I give it only 4 starts because it lacks one feature that I need: specific domain white/black listing, so that secure connection could be made only for one website or ip (or in reverse, so only one website would be unprotected). I think there could be some limitations for adding this feature on Android and it may be not possible to implement at all; but I hope they'll add it for Windows eventually at least
Private Network Labs LLC
March 28, 2024
Hello. Thank you for your feedback and for your rating!