Reelo: Restaurant Loyalty CRM

Reelo Technologies

About this app

Reelo is a restaurant-first loyalty and CRM app that helps teams convert first-time guests into loyal regulars with native tools for QR scanning, segments, automated journeys, and WhatsApp campaigns tied to POS. Scan to award or redeem points at checkout, receive push alerts for guest milestones, and launch targeted offers that bring customers back — with ROI tracking that shows visits and revenue from each campaign. Designed for managers and staff at cafes, QSRs, and chains, Reelo connects data, messaging, and rewards so everyday actions turn into measurable growth.

Key capabilities
Loyalty and rewards: create branded programs, show balances instantly, and redeem rewards in a tap across outlets.

QR tools: use the device camera to capture customers, award points, and validate redemptions at the counter.

CRM segments: target first‑time, repeat, high spenders, and lapsed guests with personalized offers.

WhatsApp marketing: send verified, template‑based messages and carousels; track opens, visits, and revenue.

Automations: birthdays, win‑backs, reminders, and post‑visit flows with minimal setup.

POS sync and fraud safety: connect to supported POS so discounts and rewards work only for eligible customers.

Who it’s for
Restaurants, cafes, QSRs, bars, and chains that want to increase repeat visits and retention.

Why it works
Restaurant‑specific workflows, templates, and analytics: see how many customers return and how much each campaign earns, with published examples citing significant ROI.

What’s new

This release improves app stability, navigation reliability, and error reporting.

Key Features and improvements:
1. Added robust debugging and crash prevention measures.
2. Streamlined notification flows and UI updates.
3. Resolved loading and initialization timing issues.
4. Optimized async operations and retry logic for edge cases.