170 reviews
Content rating
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About this app

Réfugiés.info offers simple, translated information for refugees in France. The application lists the devices and programs and actions available around your home and popularizes the administrative procedures. The information is grouped into several themes:

• Manage my papers (administrative)
• Learn French
• Learn a trade (vocational training)
• Find a job (professional integration)
• Lodging
• Transportation
• Health
• Study
• Meet people
• Occupy my free time
• Discover the culture
• Helping an association (volunteering)

✏️ A simple and translated tool

The app is translated by a network of volunteers into 7 languages: English, Ukrainian, Arabic, Pashto, Persian/Dari, Tigrinya and Russian.
Free and accessible to all, this application is aimed at both refugees and their companions, who can use it as a mediation and orientation tool.

📌 Available in multiple territories

The number of files identified by city increases every week. You live in Grenoble, Lyon, Clermont-Ferrand, Dijon, Rennes, Lille, Bordeaux, Marseille, Paris, or in Île-de-France (Seine-Saint-Denis, Val-de-Marne, Hauts-de-Seine, Val -d'Oise, Seine-et-Marne, Yvelines)? You will be able to find the procedures, associations and actions around your home.
We continue to identify devices in other cities.

📱 Features

Guided exploration: The app guides you through your experience. Explore 12 integration themes and specify your needs in order to find the most interesting sheets for you.

Optimized search: Search directly by keyword in all the contents of the application and in the language you want. The search takes into account typographical errors and lexical proximity.

Favorites and sharing: Set aside the files that interest you to easily find them later. You can also share them and send them to your loved ones.

Personalization of the application: The city in which you live, your age group and your level in French act as filters. This information makes it possible to propose systems and approaches adapted to your situation.

👥 Who are we?

The Refugees.info application was developed by the Interministerial Delegation for the Reception and Integration of Refugees (DIAIR). The project is now deployed by Mednum, the cooperative of digital mediation players.

All features are co-built and tested by users and social workers before development. The application thus offers an experience adapted to its users and in accordance with their needs.
Updated on
Oct 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

169 reviews
Arun Bhandari
January 3, 2022
the app is very helpful and easy to understand, but i am missing one thing, there is no option to ask or comments in any topic, or FAQ, this must up updated. Thanks
2 people found this review helpful
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Ehsanullah Niamat
May 13, 2023
Excellent work It's is very important and helpful for refugees special for Afghans. Thank you
1 person found this review helpful
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Edward Rayan
June 26, 2022
It's crash and I can not use it
2 people found this review helpful
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What's new

Améliorations mineures et corrections de bugs