
Ashley Warner
it's a decent way to apply money to your number or the inmates phone. however- you have to call customer service to add numbers on your account, so your loved one can call others, (minors for example) without accounts. If you change your number too many times they require proof of your ID along with a phone bill and the names have to match. that's out of hand and inconvenient for simple communication. I believe the 3$ fee is ridiculous too.
5 people found this review helpful

A Google user
i have been using this app. for over a week now, it was apain trying to do the initial account set-up myself but i finally called the customer service # listed in the app. & was taken care of by a very friendly & most helpful representative. she had my account set up w/deposted funds ready for use in 10-15 min. the app is super easy to use,takes only a few seconds to check your balance.call info, as well as adding money to acct. The rate of charge per minute on the collect call acct. is great.
70 people found this review helpful

Diana Kersh
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It's a pretty easy way to transfer funds. Just wish where he has to spend it wasn't so expensive. I really feel the jail is taking advantage, because there aren't any other choices. If yall are looking for cheaper phone rates, then download the talkatone app and pick a phone number that is out of state. Then give that number to your loved ones to call you for about .30 cents a minute
12 people found this review helpful