REIL Care is a mobile app for managing customer service tickets efficiently.
Key Features:
• Create tickets with customer, order, and equipment details
• Track ticket status updates in real-time
• Attach media and remarks to tickets
• Ticket closure with OTP verification
• Push notifications for new assignments and updates
• Equipment serial number tracking per order
• Secure login with password management
Designed to streamline complaint resolution and improve customer service operations.
REIL service ticketing app to create, track, and resolve customer complaints.