Reliant Parking - Resident

2.5
140 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Reliant parking Resident App
Updated on
Jun 15, 2022

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2.5
140 reviews
A Google user
July 12, 2019
been trying an hour. google play says app installed. can't find it on my computer. click the resident and it gives me the app installed. it shouldn't be that hard. also, reliant forces us to download an app when logging in computer works just fine with last residence. I don't have the space in my android phone and the computer android compatible can't seem to work with this app. Just another company that hides behind technology and no contact in person!!!
8 people found this review helpful
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conorsanders89
February 12, 2022
App would not let me access renewal without a code. Once I got it working it would not accept my credit card information. Turns out it does not take American Express, but did not specify this. Using their online page also had no space to enter my billing address, ie Apartment number and therefore would not accept my card's billing address. Never had so much trouble paying for something in my life!
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Reliant Parking
February 12, 2022
I am so sorry for the trouble and would like more information to be able to troubleshoot this. Please email me directly at billing@reliantparking.com and I will take care of the renewal for you. Just need address and vehicle info. Device details would be helpful for researching.
Ritesh Chand
March 31, 2022
Pros: The app has a simple UI, easy to understand, and for users to do what they need for the very specific purpose this app serves. Cons: Won't let me order permits on the App. It errors out at the checkout step. There's a chat with a person option. Her response was that no one else had reported an issue. So something must be wrong with your phone. Well, I'm reporting an issue right now. What kind of response is that? If you're going to be unhelpful, why bother being on the chat? This isn't the 1st time this app has malfunctioned either. I was able to complete the transaction by accessing the website with a PC. Edit: I had a nice chat with the developer, Kevin, and there really is a concern for the customer and the app to work well. The app still needs to be fixed, but with concerned developers at the helm, I have hope that the issues with this app will be resolved soon.
1 person found this review helpful
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Reliant Parking
March 27, 2022
Hi Ritesh, please accept our apology for your negative experience. We are constantly working to improve the overall experience. Your input is important to us. We will be reaching out to you directly to allow us to better understand and resolve your situation.

What's new

Bug Fixes