
Lydia Hall
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good at sending email notifications, but I have not been able to log in at all to access my payment. I have my login information through my school, tried logging in on the website, and was supposed to receive a one-time code, but never got it. It also won't let me continue when I enter my login details on the app, so I think this may be a bug.

Denise Strohl
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update again.... for whatever reason, the debit card was replaced and now it won't let me link the replacement card on my chime account because it's showing up as a prepaid card instead of a debit card. I reached out and they said there's nothing they can do... how bout leaving my card and account alone since they linked and worked perfectly as a visa until now. I already uninstalled and reinstalled it so but sure what else to do
We regret the inconvenience; our team is constantly working on supporting many more use cases and devices. We will surely get back to you once we have an update.