Anne Kuhl
This app can definitely be fun and interesting, but doesn't work correctly a good portion of the time. I've had a song running for hours, and when checking other streaming apps they've counted a good 500+ streams (it's a short song) but Renaissance has only counted 300. This is a CONSISTENT issue as well. I've also had multiple streaming parties just stop counting streams, even when it counts the streams otherwise.
5 people found this review helpful
Kaitlin Foster
Love the idea, hate the execution. It doesn't matter how long you stream for, you'll only be able to get max 5 or (10 premium) stars. It never updates my stars, for example, I listened to music for 6 hours today but it says I only listened to 70 songs which definitely isn't true. On the rare case that it does count everything, it can take hours to do
5 people found this review helpful
Renaissance Engagement Network Inc.
1 February 2024
Hey Kaitlin, sounds like something isn't working for you. Could you send details of the issue you are experiencing to our customer support at hi@renaissance.app? Jay would be happy to help you out and get these issues resolved for you!
britt
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The app will not read all my streams on either of my devices. It will only read a certain %. Is there a reason for this? I've had the app downloaded since last year and it was working perfectly then. I recently noticed in the last few months it has stopped reading my streams, but my streaming habits have not changed... If anything, I'm listening to music more now. Please help / fix.
97 people found this review helpful