Loop EV Charger

Loop Incorporated

About this app

Only the Loop EV Charger app allows you to find charging spots stations, see if they’re available and start charging. Connect to Loop and control your expenses on EV charger.

Ratings and reviews

Terrible app, terrible charging systems. I'm forced to use loop as that is what the apartment is using. It never works and now my money is stuck in the account. I've called customer service so many times and they always say they will call back and help, but they won't. I'm not even sure where to go from here to be honest, using the Loop system has been nothing but unpleasant. Edit: After a whole year management and Loop have done nothing to fix these issues. Still a terrible app.

Changed review from 1 to 4 stars. I couldn't start a charging session on my first attempt, but Loop customer service responded to my trouble ticket and let me know where I made a mistake. My second attempt was successful. The process to begin charging is more confusing than others, which keeps me from giving this app 5 stars. Good costumer service though.

Customer service usually responds immediately, as I have to send multiple help requests when attempting to charge. It usually takes approximately an hour to use the app, uninstall and reinstall the app, receive an error message on every.single.click, even if the button does actually work. I have been trying to charge my car for over a week. To be fair, this time things might have been affected by flooding in our area. But the app is an absolute nightmare & very likely THE most problematic, ever.

What's new

The new Charging Session Restrictions feature improves app functionality by allowing users to set and manage limits on charging and parking time and costs. This ensures efficient use and enhances the user experience.