Resident Connect by Rentec

Rentec Direct®

About this app

Rentec Direct provides instant access to property and rental data on the go. Tenants and residents can view their accounting, pay their rent, and submit maintenance requests through the app.

Important: Your property manager needs to enable your tenant portal in order to login to Resident Connect.

Key Features:
- View your current payment status
- Pay rent online or schedule automatic monthly payments
- See your rental billing history
- Submit repair orders with pictures from your phone
- Update notification preferences

Ratings and reviews

This app offers just the functionality that tenants need without making it too difficult or clunky. I love how the payments page shows a history of charges and payments and hides the background details that the landlord put in which is the correct way to do it. I've never had this app crash and it easily allows the tenant to set up one time or ongoing rental payments and allows them to submit maintenance requests. Great job.

Although you can pay your rent online and it claims to be instant, it is not. It takes 4 days for the money to leave your bank account. So if you're one that lives paycheck to paycheck, this can screw you. Also, you CANNOT pay rent early. if you pay rent before the app has charged you, then you get double charged. Literally, every single month, I'm having to fight my landlord over this app. I have had payment rejected "due to Insufficient funds" right after receiving THOUSANDS from taxes. 👎👎

When I set up my account to pay my rent, the only two options given were monthly and weekly, neither are ideal for me. So, after speaking with the property management company, I emailed the creators of the app. After 3-4 days I didn't receive a response, so I decided to call and inquire if a bi-weekly option was supported by the app. The customer service representative became very rude and stated they could not share such information. Not a pleasant interaction.

What’s new

Updated to support the latest Android devices