Resident Connect by Rentec

3.8
123 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Rentec Direct provides instant access to property and rental data on the go. Tenants and residents can view their accounting, pay their rent, and submit maintenance requests through the app.

Important: Your property manager needs to enable your tenant portal in order to login to Resident Connect.

Key Features:
- View your current payment status
- Pay rent online or schedule automatic monthly payments
- See your rental billing history
- Submit repair orders with pictures from your phone
- Update notification preferences
Updated on
Jul 21, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
115 reviews
Roy Goodman
June 11, 2024
When I set up my account to pay my rent, the only two options given were monthly and weekly, neither are ideal for me. So, after speaking with the property management company, I emailed the creators of the app. After 3-4 days I didn't receive a response, so I decided to call and inquire if a bi-weekly option was supported by the app. The customer service representative became very rude and stated they could not share such information. Not a pleasant interaction.
1 person found this review helpful
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Rentec Direct®
June 11, 2024
I'm sorry you had a poor experience with customer service. As the app publisher, we do not have visibility into how your PM has the settings configured. Available payment options within the app are currently weekly or monthly. If you have a schedule outside of that, you can always make one-time payments at any time if allowed by your PM.
A Google user
July 1, 2019
This app offers just the functionality that tenants need without making it too difficult or clunky. I love how the payments page shows a history of charges and payments and hides the background details that the landlord put in which is the correct way to do it. I've never had this app crash and it easily allows the tenant to set up one time or ongoing rental payments and allows them to submit maintenance requests. Great job.
21 people found this review helpful
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Rentec Direct®
July 3, 2019
Thank you for the feedback Stephen. We're glad you are enjoying the app!
Jack Grimm
March 10, 2021
Took my money but never have it toy landlord. I have the statements on my bank account that the money was taken, just not given to my landlord. Where did it go?????? That's an awful lot ofoney to get lost to the void. :/ Had to have my bank do a reversal of the payment, still don't work after trying 3 more times just to make sure it wasn't an error on my part.
22 people found this review helpful
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What's new

Updated user interface
Improved responsiveness
Support for more devices