Resident Connect by Rentec

Rentec Direct®

About this app

Rentec Direct provides instant access to property and rental data on the go. Tenants and residents can view their accounting, pay their rent, and submit maintenance requests through the app.

Important: Your property manager needs to enable your tenant portal in order to login to Resident Connect.

Key Features:
- View your current payment status
- Pay rent online or schedule automatic monthly payments
- See your rental billing history
- Submit repair orders with pictures from your phone
- Update notification preferences

Ratings and reviews

When I set up my account to pay my rent, the only two options given were monthly and weekly, neither are ideal for me. So, after speaking with the property management company, I emailed the creators of the app. After 3-4 days I didn't receive a response, so I decided to call and inquire if a bi-weekly option was supported by the app. The customer service representative became very rude and stated they could not share such information. Not a pleasant interaction.

This app offers just the functionality that tenants need without making it too difficult or clunky. I love how the payments page shows a history of charges and payments and hides the background details that the landlord put in which is the correct way to do it. I've never had this app crash and it easily allows the tenant to set up one time or ongoing rental payments and allows them to submit maintenance requests. Great job.

Took my money but never have it toy landlord. I have the statements on my bank account that the money was taken, just not given to my landlord. Where did it go?????? That's an awful lot ofoney to get lost to the void. :/ Had to have my bank do a reversal of the payment, still don't work after trying 3 more times just to make sure it wasn't an error on my part.

What's new

Updated user interface
Improved responsiveness
Support for more devices