ReportOps

ReportOps

About this app

Built from firsthand experience in security operations, ReportOps helps teams stay aligned across sites and shifts while supporting clear accountability, controlled access, and auditable records.

KEY FEATURES
• Incident and maintenance reports with optional photo stamps showing the time, location, and organization logo
• Scheduling, geofenced clock-in/out, alerts for missed or late check-ins, and timesheets with billable hours
• Assigned patrol posts and post areas, field inspections, checklists, maps, site events, and time-off requests
• Shift logs, broadcasts, team conversations, and operational alerts
• Operations Monitor and Agent-Ops for real-time overview of shift activity, with analytics for operational trends
• Structured report review and approvals, controlled access to specific reports, and client report access
• Historical report imports and CSV, PDF, and print-ready exports
• Role-based access and optional two-factor authentication

FOR FIELD TEAMS
Stay organized throughout each shift with assigned site and post information, schedules, team updates, and field tasks in one place. Clear screens and straightforward workflows reduce guesswork in the field.

FOR OPERATIONS LEADERS Maintain continuity across sites and shifts, identify exceptions sooner, and keep reports, time records, and client deliverables organized. A real-time overview of shift activity, along with analytics and audit history, helps leaders verify records and prepare for internal reviews, audits, and contract requirements.

FOR CLIENTS Quickly find approved reports, review clearly formatted records, and access the operational information your organization has made available.
Organizations can also enable public report submission and report status lookup without requiring an account.

What’s new

This update introduces new operational visibility tools and improves reports, timekeeping, and exports.

• Real-time overview of shift activity through Operations Monitor and Agent-Ops.
• Client report search and filters, with clearer approved-report views.
• Refined clock-in handling and calculations for timesheets and billable hours.
• Improved CSV, PDF, and print-ready exports.