This app is extremely aggrovating!! It's no wonder why so many of us are getting late fees... It's near impossible to complete a payment online. It states how easy it is to pay your bill using the mobile app. Then directs you to download it, (even if you already have it downloaded), finally nothing happens when you push the 'payment' icon. And around and around we go. They have taken our cans twice now as a result of forgetting to complete payment due to app frustration. That's more fees!
77 people found this review helpful
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The app showed a blank white screen for about 20s before loading the initial login prompt. After login, it attempted to load my account dashboard for 20s before failing. The only thing it did successfully was send me a password reset link and authenticate login. I've had this app awhile and it used to be okay. I don't know when it broke and I don't have a need to use it often, but when I do it's kind of important. I've wasted a lot of time trying to use it and am very disappointed.
44 people found this review helpful
1. Pricing was false when I joined. I was told a great price TOTAL(includes taxes and fuel surcharge). Then fist invoice was tripled what I was told, 2nd invoice was $50.00 more than what I was told. 2. I can't even open/view my invoice on the app, as they have a file that my phone(Samsung) does not support. I must use the online website on comp to see. 3. No credits to account when THEY do not do their pick up(s). They missed 9 and I still had to pay. I do however really like our driver.
52 people found this review helpful