
Ryan Owen
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They advertise that you earn 1 point for every minute walking, but you don't. All I have earned the past month are "better tickets" (entries into prize draws) which are essentially worthless. I've been using the app for 6 weeks now, walking for at least an hour a day and I've only accrued a few pence worth of points. It's a good idea, just needs more funding. Oh and say goodbye to your phone battery if you leave the tracking on! This app eats battery.
1 person found this review helpful
Hello Ryan,
Points are limited to a certain number of minutes per day, as unlimited points would not be sustainable for any of our challenges. The tickets are prize draw entries, where points or points or other prizes can be won.
You can always toggle tracking on and then off if you wish to record specific activities.
Regards,
BetterPoints

D M
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After requesting the data they have gleaned from me using the app, I can confirm that when your activities have failed to be recorded, they still have all the actual tracking data, they have just failed to allocate the activity, and thus failed to give you any BetterPoints. My recommendation is to delete the app. In reply to your reply: It is not a setting. I asked for, and you supplied all the data you had stored, and it showed all my movements but stated I was STILL (I.e. not moving).
6 people found this review helpful
Hello,
In that case, the entire journey is not recorded, then that is likely down to a setting like battery optimisation being enabled - and so not allowing the app to capture the entirety of a journey, only a small portion.
Regards,
BetterPoints

Kay Devine
This has potential to be brilliant, but doesn't track all of the time. It records some bus journeys as cars, even though I don't drive at all, and doesn't allow me to change this as it is never orange. I have read through the FAQ's xhanged battery and app settings, reinstalled the app and can't resolve the issues.
Hello Kay,
You can correct the mode in your Home page up until midnight of the day of travel, after that the app will auto-confirm that the mode of travel it calculated was right. I've shared a link with you via email that details how to do this.
Regards,
Uzma