Rezolv Field App

Rezolv AI

About this app

Rezolv's Field App is a comprehensive solution designed to enhance the efficiency and accountability of field operations in debt recovery. It equips field agents with tools for real-time case management, ensuring they have access to detailed customer profiles, payment histories, and risk assessments during every interaction.

Key Features:
Comprehensive Case Management: Access to loan details, past interactions, payment schedules, and more, providing agents with complete context for effective customer engagement.

Compliance and Verification: Ensures adherence to Data Protection and Digital Privacy standards, with features like GPS tracking, selfie-based attendance, and anti-spoofing technology to verify visits and eliminate fraud.​

Efficient Cash Management: Facilitates digital payments through UPI links and logs every transaction, reducing the need for cash handling and enhancing accountability.​

Dynamic Case Allocation: Automatically reallocates cases based on real-time updates, ensuring optimal resource deployment and minimizing manual intervention.​

Advanced Route Planning: Enables agents to plan their daily visits efficiently using map views and geographic distribution of cases, reducing travel time and increasing productivity.​

With Rezolv's Field App, organizations can transform their field agents into recovery experts, ensuring every visit is productive, compliant, and contributes to successful debt recovery.​