RTS Access Ride Request

3.7
76 reviews
10K+
Downloads
Content rating
Everyone
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About this app

RTS Access Ride Request helps you book and view paratransit trips for Monroe County, NY. RTS Access registration and approval is required prior to booking any trips. Visit myRTS.com/Access for details.
Updated on
Mar 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.7
73 reviews
Josh Adams
April 16, 2023
The app won't let you sign in without a customer ID and it won't let you sign up for that through the app. I'm guessing you have to call customer service to register through them. I think the 'transit app' for your area is what people are looking for to find schedules and plan their trip. this app appears to be more like an Uber where they come pick you up at your location and they want to verify your identity and birthdate for that. Don't blame the app, your just using the wrong one.
5 people found this review helpful
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Uplink Gaming
July 7, 2024
as for all the 1 star reviews you need apply for rts and if you get accepted your givin a an item for your login info, as for the app itself it's nicely played out the only problem im having is a constant error now pop up when I try to load up the app.
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Mykal Desing
February 28, 2025
So far never used, app wont recognise any data I input but it has every reason to say "No". Ive tried to use this app for years, never worked and uninstalled.
5 people found this review helpful
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What’s new

New features, RTS QuickPay.

App support

About the developer
Regional Transit Service Inc
rbraxton@rgrta.com
1372 E Main St Rochester, NY 14609-6912 United States
+1 585-857-1041