Reservation cancelled after pick up time. I made a reservation 48 hours on advance because i had a very early pick up time. Received 2 text wirh driver information. Standing in front of my building before pick up time. App can't locate my driver. Got a cancellation text 5 minutes after pick up time. Won't use them again unless desperate and can find a car right away.
2 people found this review helpful
Incredible initiative that I so badly want to support over the other ride sharing apps, but the app simply just does not work. It won't open at all when I'm on wifi at home which means they must be using a non-standard port other than 443, even off of wifi sometimes it won't open, and even when it does and I can request a car, it just hangs on the "looking for driver" screen for 10 minutes or more (even when the estimated pickup time is much less). PLEASE MAKE YOUR APP WORK SO WE CAN SUPPORT!!!
27 people found this review helpful
Great idea, app needs work. My address didn't register when typed so I had to manually move the pin on the map to pinpoint my pickup + drop off locations - inconvenient but not a big deal. My quote for the ride was $30 less than uber - amazing! Wait for car was quoted at 13 mins, fair for new service. But then I waited and nothing. My trip had to be reordered 4x after the finding you a driver screen repeatedly skipped back to the home screen after minutes of waiting b/w each attempt. No car came
24 people found this review helpful