Roundtrip Health: Rider

Roundtrip Health

About this app

Easily book and manage trusted medical transportation for your healthcare needs.

If you’re affiliated with a participating health plan, health system, non-profit or regional public transit system, you can use this app to request and manage your own rides.

Capabilities include:
• Same day booking or advance scheduling
• Real-time updates and reminders about your trip
• Rideshare, taxi, wheelchair vans, medical sedans and other non-emergency medical transportation
• Door-to-door service with assistance as needed
• Credentialed transportation providers
• ADA accommodations

We are removing transportation barriers to health and well-being.

To learn more, visit www.roundtriphealth.com

Ratings and reviews

As much as I appreciate round trip. Their app system is very disappointing. They purposely designed this app to not open and to not work for customers who need scheduled transportation. Do not even waste your time. They want you to call in all appointments and trips. We are in the year 2024. This should not be an issue. It's more convenient for customers to set thier own appointments and faster. Sometimes you have to wait an hour on the phone before you reach a representative.

Downloaded this app when I was promoted to by the old app. No way to add a debit card. I keep entering my card details and it says it saved successfully but it never actually saves. The numbers also don't show up on the card screen when entering so I have no way of seeing my info to make sure the numbers are correct. Horrible app. The old app was functional. This new one needs more testing.

I can't log in or create an account. I keep getting a message that an update is required but the Play Store says I have the latest app version. I was able to create an account with a regular web browser, but the app isn't working because it needs an update that apparently isn't available.

What's new

Bug fixes and Improvements