Zum - Student Transportation

Zum

About this app

Zum is bringing flexible, efficient, connected and sustainable student transportation to school districts, communities and families across the United States.

We know that families are incredibly busy, so we’ve made Zūm easy for parents to track and manage their child’s school rides. With our app, parents can:
- Quickly view driver and vehicle profiles
- Track the location of vehicles and your child’s ride progression in real-time
- Receive pickup and dropoff notifications
- Provide specific instructions for your child’s driver
- Leave feedback about the driver or your child’s experience on the ride
- Easily communicate changes or cancel a ride if a child is sick or absent

Our drivers go through a rigorous selection and vetting process, while our app provides full transparency to eliminate the chaos and anxiety of getting students to and from school everyday.

Want to learn more or ask a question? Visit us at https://ridezum.com

Ratings and reviews

Horrible UX. Constantly zooms in to where the bus isn't located and to a scale of a single block. So constantly have to zoom out manually to see a useful map. The map should auto scale to show the bus, pickup, and destination plus a 10% padding. Also notifications are flaky. It seems like the app doesn't work in the background so you must have it open for notifications to work.

Full of glitches. Very unsafe for the children and very inconvenient for parents. When the bus is in motion, the tracking of the bus shoots all these irrelevant black lines back to it's original location. It's very messy. When waiting for a bus to arrive, the map is unable to move the map screen to wherever the bus is, requiring you to drag the map in search of the bus. Many other problems. The app requires too much of the bus drivers for app accuracy, when they should be focused on the road.

Very happy with this app. Receive notifications for the bus approaching the stop, arriving at the stop, and pickup of EACH student. Bus tracking and location is spot on. Later, I get a notification that my children have arrived to their destination. Same with return trip. Thank u for a reliable, pain free app! Have seen several complaints about driver routes etc. This is not set by the bus or app company but by the school or district.

What’s new

Bug fixes and performance improvements