Rio Resident

TWIN Software Solutions

About this app

Rio Resident is an innovative operations platform designed specifically for residential apartment buildings. It bridges the communication gap between the management office and residents, ensuring that both parties are always in sync and informed. With Rio Resident, residents can easily submit technical requests—such as reporting incidents or defects—through a user-friendly interface, while management can promptly review, track, and resolve these issues.

In addition to handling technical requests, the platform also supports the management of feedback and complaints. This enables residents to express their concerns and suggestions directly, allowing the management team to address issues proactively and enhance overall service quality.

Key features of Rio Resident include:

Efficient Communication: Enhances interaction between residents and management by providing real-time updates and notifications.

Request Management: Streamlines the process of reporting, tracking, and resolving incidents, defects, and maintenance issues.

Feedback & Complaints Handling: Offers a structured way for residents to submit feedback and complaints, fostering transparency and continuous improvement.

User-Friendly Interface: Accessible via both mobile and web applications, ensuring convenience and ease of use for all users.

What’s new

Rio Resident