The gap between the seller and the buyer is reduced by providing a brief summary of the consultation to customers who have purchased through offline consultation first.
It is used to alleviate future disputes in advance.
Information required before purchase
- Monthly rate information for each plan
- Current used phone price check information
Provide necessary information before purchase, such as
Information required after purchase
- How to move data
- How to set iPhone screen time, etc. (Parental Control Settings)
- How to sign up for additional services
- Cancellation within 14 days, details and methods of cancellation, etc.
separate from the contract of sale
the information customers need
To deliver content in the form of easy-to-recognize narratives and images
Reconfirmation and guidance of mobile phone contract details after purchase
-After consulting purchase, you can reconfirm the contract details on the app without having to read the contract individually
-Check and notify the date when the plan can be changed after purchase and the date when the additional service can be canceled
Points and free gifts are paid at the time of introduction
In case of introduction of acquaintances, etc.
A small gift is given by paying points without discrimination
management