This is a great roadside assistance app.. we are up a batter in the Charlotte North Carolina area and it works great on our end and I saw some reviews for people about price what everyone has to remember is this is not a monthly service that you paid for this is on the spot convenience.. so as far as everything working with the app it works fine there's no problems and I think their pricing scale is very reasonable... Diversified Towing and Recovery
Bad for customers Make sure the provider has a motor carrier permit a business license or is listed on Google or Yelp before they even attempt to change your tire give you a jump start or deliver fuel... There are many fly-by-night providers that have been contracted by Honk. They under bid DO NOT, legal documentation, tax ID numbers or pay taxes... everything is done all for-profit but it shouldn't be at the customer's expense when it comes to qualified providers...
Not happy Called for a tire change. Was told it would be 60 minutes after waiting about and hour and 15 min called tow truck driver who said the order was never dispacthed.So now after about and hour and half of waiting and making calls now it will be another 30 min. They apologize. For the cost I expect way more 49 dollars to put a donut on!
I had a flat tire. The first guy honk found apparently changed his mind and decided not to come. I get a call from honk saying they're looking for someone else. 30 mins later I get a text saying they can't find anyone. Real great service
Terrible Charged me $70 for a jump, didn't get jumped. The guy showed up with a cheap battery jumper, and refused to conect the cables in a manner concordant with the manual for the jumper, let alone for my car. Honk support called and tried to charge me extra to have the guy tow me home. Good thing i declined. Literally all i had to do was clean my connections. Honk is still trying to charge me for literally nothing. My car works fine, no thanks to Honk. Avoid at all costs.
PLEASE READ.. THE RATES YOU ARE BEING CHARGED ONLY 30% GOES TO THE TOW COMPANY/ STRANGER. SOMEONE IS GOING TO SERIOUSLY GET HURT BEHIND THIS SITE. I CAN SIGN UP USING A FAKE NAME DRIVING A RENTAL CAR. MOST STATES REQUIRE THE TOW COMPANY'S TO ENROLL WITH THE STATE POLICE WITCH DOES A COMPLETE BACKGROUND CHECK BEFORE ISSUING A TOW LICENSE ALSO FOR THE SAFETY OF THE STRANDED MOTORIST ALL TRUCK MUST HAVE A PERMANENT LETTERING ON ALL VEHICLES BUT NOT THIS SITE. CALL A LOCAL TOW COMPANY OR YOU INSURANCE COMPANY IT WILL BE WORTH THE WAIT. IF YOU ARE IN A BAD SPOT WITH A FLAT KEEP DRIVING ON THE SHOULDER UNTIL YOUR IN A SAFE PLACE. IF YOUR BROKE DOWN ON THE INTERSTATE GET OUT YOUR CAR A WALK I TO THE WOODS IF NEED BE.. PLEASE MOVE OVER FOR TOW TRUCKS!
Verizon Roadside Assistance lets you travel with confidence and peace of mind.
AARP Roadside Assistance app makes requesting service faster and more accurate.
National emergency travel service for members & non-members. 888.374.8009