
MD Asif Iqbal
- Flag inappropriate
- Show review history
Both the previous version of this app and the current 2.0 release are faulty. Their customer service is also subpar. I placed an order, made the payment in advance, yet the app shows no record of my order. When I called customer service, they were completely unaware of the order. They mentioned they would place the order manually, but after three calls and waiting nearly three hours, they still couldn’t confirm it. It's absolutely ridiculous!
23 people found this review helpful

Mahmudul Hasan
I took their service once from mirpur. service was good. but their app is probably the shittiest app i've ever seen. any random freelancer could make a better app than this with 50$. I would have let the app experience slide though. but suddenly today i saw that mirpur is not listed in their service area any more. there's tikatuli, badda, changkharpul, etc. but not mirpur, and not even mirpur dohs
1 person found this review helpful

A Google user
Worst possible service! I called them at 09:30 am in the morning and since then they kept me hanging only to cancel my request at 04:45 pm. That too the person in charge (Mr. Limon) never answered my call. I had to find out from their call center. I have elderly citizens at home and needed someone to cook their meals. Now where will I find a replacement at this hour? They are highly unreliable. please don't use their service.
20 people found this review helpful
Hellotask Pte Ltd
November 4, 2020
Thanks sir, for sharing your experience. Each review helps to improve the quality of our service. Hopefully, your problem has been solved that day.