
Timothy Swan
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App uses Plaid which requires you to verify phone number code. When you verify phone number code in your text messages then return to the app, it closes out of the verification process, losing your code completely. It's impossible to withdraw funds. There is no excuse for this as it's already abundantly clear with other apps and companies reported to have the same problem. Either don't use Plaid at all or have them fix their stuff, but you should not require users to use faulty code checks.
3 people found this review helpful
Rockwallet
November 17, 2025
Thanks for the ⭐⭐⭐! I get how annoying that is when codes expire fast, so it’s important to retrieve the code quickly and return to the app right away. If the flow still closes out or you can’t finish the withdrawal, please reach out to support@rockwallet.com
or live chat so the team can help you with some steps to get it completed.

Sean the Challenger
HEY YOU, YES YOU WITH THE MESSY HAIR, use with caution, Rockwall works but in order for you to get your crypto currency out be sure to send it to another wallet, I paid nearly 7 dollars in fees just to get my money out and into the bank, it's not worth it. If the creators would've just got rid of the stupid 30 dollars minimum deposit, this app would be good, but until that happens, you've been warned. 🫵
54 people found this review helpful
Rockwallet
August 29, 2025
The $25 minimum helps keep things running smoothly & make sure there's enough to cover network fees, which can fluctuate based on blockchain activity. We know it’s not ideal for everyone, and we’re always reviewing these limits. Questions? We’re happy to help. Support@rockwallet.com or chat directly on the website: www.RockWallet.com

Jessica Moren
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Ridiculous and shady- I have many wallets and opened this account to clean up other main wallets. one min I am verified one min I am not. I am experienced and never have I seen this issue. ID sent in ,photos taken...but says I'm unverified when i attempt to move assets. I have a green verified badge. I would not trade on this platform as the customer services is unresponsive at best....
9 people found this review helpful
Rockwallet
October 7, 2025
That’s not the experience we want for you, and I get how frustrating that must feel. It sounds like your wallet may be updating within the verification system. Please reach out to support@rockwallet.com
Or live chat at RockWallet.com so the team can review your status and help get this fixed.