Roldesk

Roldesk Digital Solutions

About this app

Roldesk is the field service app that keeps your technicians and your office in sync. Built for HVAC, electrical, plumbing, solar, and any team that runs work in the field.

Your technicians get everything they need for the day in one place — and everything they do syncs straight back to the Roldesk back office in real time.

IN THE FIELD
• See your assigned work orders, schedule, and job details at a glance
• Get instant push notifications when a job is assigned, reassigned, or rescheduled
• Update work order status as you go — dispatched, in progress, on hold, completed
• Log labor time, parts used, and diagnostics against each job
• Attach photos to work orders straight from the camera
• Capture completion details and resolution notes on site
• Navigate to the customer's location

SHIFTS & GPS
• Clock in and out to start and end your shift
• While you're on shift, your live location is shared with your team so dispatchers can assign the nearest tech and keep customers updated
• Location tracking runs only during an active shift and stops the moment you clock out

MORE THAN WORK ORDERS
• Browse projects, accounts, and assets assigned to you
• Create and send quotes and invoices from the field
• Manage inventory, tools, and vehicles
• Works in English, Spanish, and Portuguese

Roldesk requires a Roldesk account. It's the mobile companion to the Roldesk field service management platform — sign in with the credentials your company provides.

Learn more at https://www.roldesk.com

What’s new

First release of Roldesk. See your assigned work orders and update them on the go, log time, parts and photos, capture completion and customer signatures, clock in and out with GPS shift tracking, view your schedule, and create quotes and invoices from the field. Available in English, Spanish and Portuguese.