
Karen Moore
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App has trouble casting. I've been subscribed for a couple of years, and it's still hit or miss if I'll be able to cast. I've uninstalled and reinstalled the app multiple times. Rebooted phone and Chromecast. Recently, when it does finally cast, the frames glitch, and the sound is not in sync. No complaints about the content, just the app.
7 people found this review helpful
PureFlix GAM Holdings, LLC.
April 30, 2025
Hello Karen Moore. Thank you for contacting us. We would like to apologize for the difficulties you have been experiencing regarding casting to Chromecast. If you are still in need of more assistance, please reach out to us by going to support.pureflix.com. We can also be reached at 1-855-797-9690 from 6am - 6pm MST, Monday - Friday.

Jon John
I enjoy the movies and shows. The navigation could use some improvement. If I am unable to watch the whole movie in one sitting when I return there's no "Continue Watching" section where my unfinished movies are listed. All movie apps have this except Pure Flix. This feature would make my life a lot easier. I lose a lot of time trying to find the movie that I want to finish watching.
11 people found this review helpful
PureFlix GAM Holdings, LLC.
April 30, 2025
Hello Jon John. Thank you for contacting us. We would like to apologize for the difficulties you have been experiencing regarding Continue Watching. Please click on "My Lists" and scroll down as there should be a section called "My Watch List". If you are still in need of more assistance, please reach out to us by going to support.pureflix.com.

Deb B
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There are some bugs that still need to be worked out. I sign in, and try to watch something and nothing plays for me. The list of favorites can only be accessed when I sign in to my computer, my Fire Stick and phone have it totally empty. I'm looking forward to when I can watch things on all three devices and not just my laptop. Also, I have uninstalled and reinstalled the app on my phone 3 times.
20 people found this review helpful
PureFlix GAM Holdings, LLC.
May 27, 2025
Hello Deb B. Thank you for contacting us. We would like to apologize for the difficulties you have been experiencing regarding [address and resolve issue]. If you are still in need of more assistance, please reach out to us by going to support.pureflix.com. ā