Travis
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The app is a clever idea but it sure takes a waiter out of the scene. Even if you go inside you must use your phone to order, pay and tip. Fortunately you can also review the whole experience that way, too. It was an employee, Ryan, who saved the day at Millie's. It seems his main occupation is to smooth things over with people dealing with the app. He went to the kitchen to be sure the sides we wanted were put on the order. No cashier. But many like the concept. Orders come right out.
4 people found this review helpful
Joel Wheeler
Worst food app ever! Everytime I go to lava Cantina I have to uninstall, reinstall, shut my phone down, then update and restart to order food. 45 MIN LATER, STILL DOESN'T WORK! I would expect Lava to do a better job of vetting their setvice apps. Poor effort on both parties...If you want to order anything, Don't go!!! Staff is still awesome as always! Thanks you to them!
7 people found this review helpful
Tori
Went to a concert during Covid-19 (9/25/20) who only let us order through this app. Ended up missing one shirt that was later brought to us in a different color, it's been almost 2.5 hours and we never got the both sodas and one beer that we ordered, also still haven't brought two of our food orders... And none of the people delivering know what is happening. $26 of missing merchandise. Don't do it.
5 people found this review helpful