
Engr SLEeK Kelvin
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this app has the useless and non available customer care service in the world,,, I have been trying to reach them to resolve an issue but ... I transferred a token to my roqque wallet and I am yet to see it in my wallet, the customer care not available, no email to reach them on and no help line to call ... this app is very useless and I regret ever downloading it 😭😭😭😭😭.... my bybit app have been debited of the token but it's not in my roqque app.
7 people found this review helpful
Hi Roqqstar, Thank you for reaching out. We apologize for the inconveneinces. Delays often occur due to network sync issues. To resolve this issue now, please DM @roqqupay on X. And it will be resolved. Your funds are 100% safe!!
#RoqquCares

Miracle Ogbonna
the excessive security checkup spoilt this app and the exchange rate is too high. I made an exchange of $100 and I was charge $3 Imagine exchanged $1k that would be $30. it's too much but it's alright. Then there's the aspect of unnecessary security measures. I tried wthdrawing this money, it felt like I hve to fill a damn form every time. plus I hve to wait 24 hrs to wthdraw from new payment system (if it's for new account, It would be understandable). did I make a mistake switching Breet
Hi Miracle Ogbonna,
Our services are effective and efficient. We take all security concerns seriously. Regarding our fees, we are the only Indigenous crypto firm offering our community a generous 0.5% referral bonus. Our users enjoy free deposits and withdrawals, with competitive fees only applied to buying, selling, and swapping transactions.
O.F

Larry Joshua
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this is day 3 since I transferred money to my account but it didn't reflect. I've reached out but your support team has done nothing to help me fix this. it's frustrating that I'll be pleading with you guys to reverse my money. it's appalling how tracing a 17,000 transaction is taking three days after I provided screenshots, bank statement, and session ID from my bank to help fix this. that money was my last and I wanted to use it for something very important. your support team no longer reply