
Samantha Cheng (Sammie)
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Worst arcade app. please take notes from the Dave and Busters app on how to be better. When adding my card, the app didn't recognize that I already have club membership. I will have to talk to customer service about this. Also judging from other reviews, people seem to have issues reloading the credits through the app and using the qr code to get points at the in store counter. Please fix the issues. edit: Talked to customer service at my arcade location and they were no help. App is useless.
3 people found this review helpful

John Babcock
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Linked card no longer in the app after the 365 days or an update, not sure, but everything is 0's. My wallet was stolen. There was no way to transfer all my tickets to a new card. I do remember adding the card to the app so I could start checking in with my phone when they were doing check ins. Didn't go for awhile and my registration is acting like I'm a new member. Woops. Guess that's all for me. Great design. 👎
10 people found this review helpful

Monica Rosales
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It is decent enough to work, but my issue is the membership. I linked my membership card, which mind you I paid 5 dollars a year for, which is an amazing price don't get me wrong, but the issue is the fact that the app won't let me access the rewards and did not reconize my card as a membership; additionally, when it comes to purchasing the credits, it shows me the credits for those without a membership and not the ones for members. There needs to be a link membership card system in place.
7 people found this review helpful