
Trevor Sutcliffe
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I haven't been able to log-in to my account on this app for a year now. I don't have this problem with any other apps. Perhaps it doesn't affect everyone, but it needs to be fixed. I have been unable to login to the app for months now. A dialog box that says "ERROR! Please try again later." every single time I try to log in. Please fix this!
3 people found this review helpful
Rubio's Restaurants, Inc.
August 27, 2026
Hi there, thank you for bringing this to our attention. We'll need some more info to help. Please visit contactus.tellrubios.com and select "Rubio's App" or "Rubio's Rewards" as your inquiry type. Please provide your basic account info (email/phone) as well as your login method (email, Apple, Google, Etc), and the error message.
Thank you!

A Google user
The app was a 3/5 while ordering, then I got to my local Rubios and discovered all online orders had not been made. Long story short, I had to get a refund (which sucks because I really wanted that burrito) and drive through a faster place. I wish the app was integrated with Google Pay so I can avoid storing my credit card in yet another app. I wish I could say "light" or "extra" in addition to "all" or "none." It makes a difference. Maybe this will come in a later version. (see Panera)
33 people found this review helpful
Rubio's Restaurants, Inc.
November 5, 2019
We apologize for the issues you had while using our app. We will forward this on to our development team so they are aware.

Ali D
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I don't go to Rubio's enough because the prices are so high, so my points all got removed and I never got to use them. There are never any good offers in the app unless you have a whole family to buy for. So, I'm deleting the app and not going back to Rubio's. My friends and I decided if we're going to pay that much for a single meal, we'll go to an actual restaurant and eat instead. If the app didn't take so long to accumulate points and there were better offers, I might give it a chance again.
17 people found this review helpful