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Worked great, new update ruined it. Ever since the latest update the app has been running extra slow. And if you leave the app with an active pass and return to it, the screen shows up as black. Luckily my bus drivers know me as a regular otherwise I'd have to waste multiple passes just to prove I paid. I would stop using it if only the ConnectCard website would actually load my card when I tried (that's a whole other issue). Hope they fix this issue soon.
14 people found this review helpful
Originally, the app was very unstable had a lot of nasty bugs. But since the update recently, it's fixed the problems it had. One i can call off hand, it would get a data error. And you couldn't access your tickets again. Unless, you called customer advocacy, and had them refresh the app. I just had a small error message but, it didn't glitch out. So well done RT, you've fixed the issue everyone has had with the zip pass app. 5 star rating from me.
7 people found this review helpful
Bought a Basic Fair ticket on the app and received my receipt/proof of purchase through my email. When I go and try to retrieve/activate the ticket, it says I still need to buy a ticket before it can be added to the activation folder. It's been over a week and still nothing; lost money using this app. Beware: seems like this happened to others as well.
5 people found this review helpful