SAD Agent

Jeda & Co.

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About this app

SAD Agent is a professional application for service agents and technicians responsible for fulfilling customer service orders on behalf of the service provider they are affiliated with on the SAD platform.

The application allows agents to receive their assignments, track order details, and perform in-home service calls in an organized, efficient, and secure manner.

👷‍♂️ Role of the SAD Agent

The SAD Agent acts on behalf of the service provider who employs them or with whom they are affiliated.

They do not accept public orders directly but only work on the assignments assigned to them by their service provider.

🔧 Main Features:

- 📥 Receiving assignments from the service provider

- 📋 Viewing customer order details
- 📍 Accessing the address and service information
- ⏱️ Tracking the assignment status (in progress, completed)
- 🔔 Real-time notifications of new assignments
- 🧾 History of services performed
- ⭐ Viewing ratings related to completed assignments

🏠 Types of services performed:

- DIY and maintenance

- Plumbing and electrical work
- Housekeeping and cleaning
- Hairdressing and beauty services at home
- Troubleshooting and other home services

🔐 Security and confidentiality
Access to the application is restricted to agents authorized by their service provider.

Customer data is used solely for the purpose of service delivery and in accordance with the SAD platform's privacy policy.

Location services can be used during a service call to ensure the monitoring and proper execution of tasks, but only with authorization.

👤 Who is this app for?

- Service agents
- Home technicians
- Employees or partners of home service providers

With SAD Agent, carry out your tasks efficiently, track your service calls, and work with confidence for your provider.

📲 Download the app and start receiving your service requests.