Rafeeq - رفيق

Ministry of Tourism and Antiquities

About this app

Rafeeq App – Your Guide and Companion on Your Hajj Journey

Welcome to the Rafeeq app, the comprehensive platform designed specifically to serve the pilgrims. The app aims to facilitate the performance of Hajj and make your spiritual journey more peaceful and serene by integrating spiritual services with integrated trip management, keeping you in constant contact with relevant authorities.

Spiritual and Religious Services:

Rituals Guide: A simple and comprehensive explanation of the steps involved in performing the rituals.

Prayer Times and Alerts: Accurate display of prayer times with smart alerts based on your current location during the pilgrimage.

Supplications and Fatwas: A complete library of daily supplications and essential fatwas that pilgrims need to refer to at any time.

Awareness Library: A collection of educational and guidance videos to ensure the pilgrimage is performed in the best possible way and with complete safety.

Hajj Trip Management:

Trip Itinerary: A detailed overview of the itinerary, accommodations, and movement times to keep you informed.

Reviews and Surveys: Share your opinion! You can easily rate your current or past trips to help us improve our services.

Support and Direct Communication:

Complaints System: If you encounter any problem (whether with the hotel, flight, or otherwise), you can submit a complaint directly through the app, attaching photos and documents for prompt follow-up and resolution.

Contact Us: A comprehensive directory including phone numbers, email addresses, and official social media accounts for the Ministry and relevant Hajj service providers.

Data Security and Privacy:

Secure Login: Create a trusted and protected account using your national ID number, phone number, and two-step verification (OTP) to ensure the confidentiality of your data.

Account Management: Full control over your account with clear options to manage or delete your data whenever you want.

The "Rafeeq" app is designed to be with you wherever you are in the Holy Sites, relieving you of the burden of organization and allowing you to focus on spiritual tranquility and the sweetness of worship.

We ask God to grant you an accepted Hajj, a rewarding endeavor, and forgiveness of sins.

Download the app now and begin your spiritual journey with peace of mind.