4.7
385K reviews
5M+
Downloads
Content rating
Everyone
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About this app

MySafaricom provides an easy and efficient way for customers to access Safaricom products and services under one roof. The app is available on both iOS and Android

With the MySafaricom App you can:

M-PESA SEND MONEY- Select your contacts directly from your phone book, Hakikisha the name of the person you are transferring money to & check the transaction charges before hitting the send button.

LIPA NA M-PESA – Shop and pay your bills with ease at your favorite stores

TOP-UP - Recharge your number and your loved ones by selecting their number directly from your phone book.

VIEW BALANCES - View your account balances for Data, Bonga, Airtime or Credit limit

HOME FIBRE - Safaricom Home Fibre customers will be able to pay or change their Home Fibre plans
Updated on
Jun 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos, and App activity
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.7
381K reviews
Amina Suleiman
April 20, 2021
Hi, long time fan of your services. Just a few things I think could be better, in my opinion. 1. The sambaza internet option is 5-10mb. How's this possible?? Maybe it's a bug somewhere? Thanks 2. The interface feels off but I guess it will take time to get used to it. The layout feels congested in a way. Previous app had a distinction. Like blaze tariff and the other kind. That interface was dope. Maybe see what can be carried forward and make the app feel familiar. Thanks
573 people found this review helpful
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Safaricom Limited
May 10, 2021
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
Ernesto
July 1, 2024
On realme C11, I can't enter the activation code sent to me because the screen looks like it doesn't take user input. It just displays the dashes that are not clickable, disabled. Basically I can't use the app because I can't go past that screen.
2 people found this review helpful
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Mikey
July 6, 2024
Poorly optimised and choppy with unnecessary annoying bugs especially when trying to switch menus. Sometimes it takes ages to open and load stuff even on flagship phones connected on wifi with high speeds or mobile data. It's just bad..
2 people found this review helpful
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What's new

🎉 This update provides a couple of new features & enhancements:
- Shine Kenya Campaign
- Bugfixes