372K reviews
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About this app

MySafaricom provides an easy and efficient way for customers to access Safaricom products and services under one roof. The app is available on both iOS and Android

With the MySafaricom App you can:

M-PESA SEND MONEY- Select your contacts directly from your phone book, Hakikisha the name of the person you are transferring money to & check the transaction charges before hitting the send button.

LIPA NA M-PESA – Shop and pay your bills with ease at your favorite stores

TOP-UP - Recharge your number and your loved ones by selecting their number directly from your phone book.

VIEW BALANCES - View your account balances for Data, Bonga, Airtime or Credit limit

HOME FIBRE - Safaricom Home Fibre customers will be able to pay or change their Home Fibre plans
Updated on
May 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

368K reviews
Amina Suleiman
April 20, 2021
Hi, long time fan of your services. Just a few things I think could be better, in my opinion. 1. The sambaza internet option is 5-10mb. How's this possible?? Maybe it's a bug somewhere? Thanks 2. The interface feels off but I guess it will take time to get used to it. The layout feels congested in a way. Previous app had a distinction. Like blaze tariff and the other kind. That interface was dope. Maybe see what can be carried forward and make the app feel familiar. Thanks
572 people found this review helpful
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Safaricom Limited
May 10, 2021
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
John Henry
May 12, 2024
App works flawless. Had to switch to it after the Mpesa app started to crash at launch every time and MySafaricom has been a near perfect replacement. Id only wish they added biometric support for fingerprint capable devices as it affords an option with more privacy when at the pin entering stage of transactions. Otherwise a solid app all around.
61 people found this review helpful
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Dennis K
May 8, 2024
Love the app, it's definitely convenient to use. One issue, though, when you save a bill with a paybill number starting with a zero (0), the app removes the preceeding zero and sends your money to an entirely different paybill. Look into this.
9 people found this review helpful
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What's new

🎉 This update provides a couple of new features & enhancements:

- Revamped Send Money Journey
- Bug Fixes