
Amina Suleiman
Hi, long time fan of your services. Just a few things I think could be better, in my opinion. 1. The sambaza internet option is 5-10mb. How's this possible?? Maybe it's a bug somewhere? Thanks 2. The interface feels off but I guess it will take time to get used to it. The layout feels congested in a way. Previous app had a distinction. Like blaze tariff and the other kind. That interface was dope. Maybe see what can be carried forward and make the app feel familiar. Thanks
392 people found this review helpful
Safaricom Limited
May 10, 2021
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.

Shalom Rutere
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I use a Tecno Camon 12. The app still has some bugs. Crashes several times in a week, at times the keyboard works but some times it doesn't even if I relaunch the app. The forceful updates aren't very pleasing as well. My biggest gripe with it is that it doesn't recognize my safaricom SIM when there's another in the phone after reinstalling due to crashes. I do understand that it's still in beta testing but some things like the keyboard and SIM problems should be solved in the next update.
106 people found this review helpful

Stella Etemesi
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Extremely frustrating. I have used the app for a long time with no issues until it crashed recently. So I uninstalled and then tried to reinstall it, bad move. I cant open the app anymore it keeps asking that I put in a safaricom line yet I only have a safaricom line in the phone. Very frustrating. If the developers have made an update(s) please check it for glitches. Totally frustrating!
234 people found this review helpful