This app is horrendous. Even if I am already logged in, trying to make a payment brings me to the login screen, where my attempts to log in are met with system errors. If I'm not logged in, the same system errors prevent me from seeing my policy. Seems like a way to make customers use the phone line for which a 5 dollar convenience fee is charged. First, how is me having to call instead of using your app "convenient," and Second, paying five extra dollars to take the time to listen to that... ug
5 people found this review helpful
Crazy poor ux design. Many buttons takes you to he same place. Filling out information with any autofill breaks everything. No scheduled payment no reminders or push notification. Adding account asks for policy number not online activation code. Very crappy and confusing. Standardize things fix stuff and put in the features people care about not 50 repetitive buttons.
10 people found this review helpful